Privacy Policy

Data We Collect

We collect data that helps us deliver courses, maintain platform security, process requests, and improve the learning experience. The exact data depends on what you do on the site.

• Account data: name and email when you register, purchase, request a receipt, or contact support.
• Course activity: progress, lesson completion status, and timestamps tied to your account to resume learning and improve course flow.
• Communication data: messages you send to us (for example, questions to support), including any attachments you voluntarily provide.
• Technical data: device type, browser, language, approximate location derived from IP, and basic usage patterns (pages visited, time on page).

How We Use Data

We use collected information to operate the platform, provide customer support, improve reliability, and communicate important updates.

• Provide access: create and maintain your account, authenticate you, and deliver course content.
• Support: respond to requests, troubleshoot issues, and verify changes you ask us to make.
• Improve the product: identify performance bottlenecks, fix errors, and refine lessons based on aggregated patterns.
• Communicate: send essential operational emails (e.g., confirmations, service notices). Optional newsletters are only sent if you choose to receive them, and you can unsubscribe at any time.
• Security: protect the site and users, detect abusive behavior, and prevent fraud.

Cookies

Cookies are small text files stored on your device. We use them for essential features (like login and preferences) and, if you consent, for analytics to understand usage and improve content.

• Strictly necessary: required for core site functionality and security (for example, remembering session state).
• Preferences: remember choices like theme (light/dark) and consent selections.
• Analytics (optional): helps us measure page performance and understand what content is most useful. Analytics are disabled unless you opt in via the consent dialog.

You can change your cookie choices anytime using the “Cookie preferences” button at the top of this page.

Analytics & Performance Measurement

If you allow analytics, we collect limited events such as page views and basic navigation flow. We use this information to improve course pages, documentation clarity, and overall performance. We aim to keep analytics data aggregated and minimized.

• We do not use analytics data to sell personal information.
• We avoid collecting sensitive information through analytics events.
• You can disable analytics at any time by updating cookie preferences.

Data Sharing

We do not sell personal data. Limited sharing may occur with service providers who help us operate the site (such as hosting, email delivery, and payment processing). These providers are expected to protect your data and use it only for the services they provide.

We may also disclose information if required by law or to protect rights, safety, and integrity of the platform.

International Transfers

Depending on where you live and where our providers operate, your information may be processed in countries with different data protection laws. When we do so, we take reasonable steps to ensure appropriate safeguards are in place.

Retention

We retain data only as long as necessary for course delivery, support, security, dispute resolution, and legal obligations. When data is no longer needed, we delete it or anonymize it where feasible.

Your Choices & Rights

You can control your information and communication preferences. Depending on your location, you may have additional rights under applicable privacy laws.

• Access: request a copy of the personal data we hold about you.
• Correction: ask us to correct inaccurate or incomplete information.
• Deletion: request deletion of your data, subject to legal and operational limits.
• Objection / Restriction: object to certain processing or ask us to restrict processing in some cases.
• Marketing opt-out: unsubscribe from promotional emails at any time (we may still send essential service emails).
• Cookie choices: change consent preferences using the cookie settings.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, but we continuously improve our controls.

Children’s Privacy

Our services are not directed to children. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to remove it.

Changes to This Policy

We may update this policy to reflect changes in our practices, technologies, or legal requirements. When we update it, we will revise the “Last updated” date on this page.

Contact

For privacy questions or requests, email [email protected] or call +1 (415) 732-6804. You can also use the contact form in the modal on this page.